FAQ
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Some Questions you may have

What is dhurrie?
It is reversible flatweave & designs are permutation and combination of warp and weft.
On what types of looms it is weaved on
It is weaved on pit and panja loom.
What are maximum and minimum sizes that can be made?
From smallest up to the size of 8x10 ft can be made. In Hemp you can get a maximum size of 9 x 12 ft.

Can you arrange for customised size or design?
Yes.

Can design of cotton cut shuttle made in jute or chennile or hemp?
Yes it can be made in chennile and jute but upto certain limitation in hemp.

How do I order?
Click on one of our product categories. When you see an item you like, click on it to get enlarge picture. There is an option to send enquiry for each and every product there. You can send your enquiry from there and we would get in touch with you

How will I get confirmation that my order shipped?
We'll email you a confirmation of your order placement. We will send a subsequent email when we ship your products, including tracking information.

Do you ship your products worldwide?
Yes.

How long can I expect delivery to take?
The delivery time is within 2-3 weeks time from the date of placing of order. We do not ship on Saturdays or Sundays.

How do I place a gift order?
You will be asked for a shipping address when you enter your order. Please enter the gift recipient's information as requested. Don't forget a phone number! Even if you don't wrap an item, you can include a gift message by typing in your message in the box provided. Don't forget to say whom the gift was from so they know who to thank!

Is my credit card information secure?
Yes, we at our web site encrypt (128-bit SSL encryption) all information sent via the Internet, so that data arrives privately and securely at its destination. The transaction is done through a 128-bit SSL secure session.
(128-bit SSL encryption, the most advanced and highest encryption in the world)

Are all of your products available online?
Right now, we only represent a select group of our most popular items online. We'll keep adding items In the future, so come back and visit us again!

What if I have questions about the products online?
Please contact our sales team at sales@rugshoponline.com with any questions you have, or call us at +91-9897066153 / 9837004104

Will you share my E-mail address with other businesses?
No.

Browser questions?
Our website is designed to be used by everyone. If you are experiencing difficulties, we encourage you to contact us at support@rugshoponline.com. We are here to help you!

Is this website better than all other websites?
We do not proclaim to be better than any other companies. However, we do offer a unique shopping experience as for as the quality and prices are concerned. We bring the finest rugs to you straight from the loom to your room. Browse through our site and see for yourself... chances are you will probably see some of the best products the world has to offer for the best prices.

Any other questions we haven't answered?
On questions we haven't answered, or information we haven't provided, we appreciate your feedback.

 
 
 
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